Privacy Policy

Privacy Policy

Our website address is: https://houseoffreshness.com

You are in control

House Of Freshness is committed to protecting and respecting your privacy. This policy explains how we use any personal information that you provide to us through our website, app, or call centres. Please read it carefully. We may change this policy. We will post changes on this page, so please check back frequently.

Information we may collect from you.

We may collect and process the following information about you:

Information you provide to us.

You may provide us with information in several ways, including by filling in forms on our websites or on our apps or by corresponding with us by phone, email, and live chat. This includes information you provide when you register for an account, purchase items from us, promote or survey or report problems with our services.

Your personal information may include your name, address, email address, phone number, and other information about you to enable us to provide you with our services.

Information we collect about you

When you use our websites or apps, we automatically collect information about your device, including your IP address, your visit (including how you got to our websites), and how you use our services. We may combine this information with other information you have provided to us or that we have received from other sources.

Information we receive from other sources

We work closely with third parties (for example, business partners, advertising networks, analytics providers, and search information providers) and may receive information about you from them. This could include socio-demographic information and information about your likely interests based on your previous web browsing and purchases. We may combine this information with other information you have provided to us or that we collected about you.

How we use your personal information

We use personal information about you in connection with the following purposes:

• Providing our services to you and fulfilling your requests.

• Providing you with the information, products, and services you request from us.

• Completing any transaction that you do with us.

• Administering promotions or competitions that you enter with us.

• Allowing you to participate in our interactive features when you choose to do so.

Marketing and advertising.

• Providing you with information about goods and services that we think may interest you, which may be based on inferences about your likely interests based on your activity on our website or third party websites.

• Customising or enhancing your experience of our services, which may use inferences about your likely interests based on your activity on our website.

• Measuring and understanding the effectiveness of advertising we serve to you and others.

Pricing

All prices posted on this website are subject to change without notice.

Cancellation Policy

• If any fraudulent transaction is suspected or a transaction is not in accordance with these Terms and Conditions, we reserve the right to cancel such order. We may also flag such suspected users of our website, deny access to them and even cancel any orders placed by them.

• Once an order is dispatched, no cancellations can take place.